The Challenge
Regulatory Pressure
BCA's Code of Practice now requires Remote Monitoring & Diagnostics for lifts. Compliance isn't optional — it's a requirement. And it's expanding to escalators.
Aging Equipment, Scarce Manpower
Singapore's lift fleet is aging. Technicians are retiring. Traditional monthly inspections can't keep up — and they miss early-stage faults that lead to costly breakdowns.
Reactive, Not Predictive
Most operators still fix lifts after they break. By then, the cost is 3-5x higher, passengers are stranded, and complaints pile up.
Siloed Monitoring
OEM systems only monitor their own brand. If you manage a mixed fleet — Mitsubishi, Toshiba, IFE, others — you're stuck with multiple systems and no unified view.
The Softgrid Approach
Hardware Layer
Non-intrusive IoT devices (LMD + LBB for lifts, EMD for escalators) install without modifying the controller or voiding warranties. Edge processing ensures operation even during internet outages. 4G/LTE secure tunnel connectivity.
Monitoring Layer
LTMS (public sector) and RM&D (private sector) provide real-time status monitoring, alert management, and compliance reporting. Brand-agnostic — supports any lift maker.
AI Layer
Vibration analysis and ML models predict faults with >83% accuracy. Per-trip health profiling builds a lifetime performance record for every asset. Computer vision monitors escalator passenger behavior with >95% detection accuracy.
Workflow Layer
Alert → auto-generated work order → dispatched to nearest technician via LiftProf mobile app → resolution verified → service report auto-generated → data fed back to AI. Closed loop.
Hardware, Cloud, and AI — Working as One
| Product | Series | Role |
|---|---|---|
| LTMS | AFOS Fusion | Public sector lift monitoring |
| RM&D | AFOS Fusion | Private sector lift monitoring & BCA compliance |
| Escalator Monitoring | AFOS Fusion | Escalator vibration + vision monitoring |
| LiftProf | AFOS Orches | Technician mobile field service |
| Athena | AFOS Cortex | AI knowledge base for diagnostics |
| LMD Series | AFOS Sense | Lift monitoring device |
| LBB Series | AFOS Sense | Lift blackbox sensor |
| EMD | AFOS Sense | Escalator monitoring device |
Compliant, Predictive, Proven
BCA Compliant
Certified RM&D solution meeting Code of Practice requirements.
50%+ Cost Reduction
Predictive approach replaces reactive callouts and unnecessary routine visits.
Extended Asset Life
Early fault detection prevents cascading damage to lift components.
Less Manpower Required
Remote monitoring reduces the need for routine site visits.
Unified Fleet View
One dashboard for all brands, all sites, all assets.
Proven at Scale
10,000+ lifts across 4,000+ HDB blocks in Singapore.
10,000+ Lifts Across 4,000+ HDB Blocks
Singapore's largest public housing lift monitoring deployment — delivering real-time visibility, predictive maintenance, and compliance reporting across the nation's HDB estate.
Read Case Study →