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The Softgrid AFOS Platform

The Platform That Transforms Your Facility Operations

A unified AI and IoT platform — connecting edge devices, cloud intelligence, automated workflows, and data analytics into one operating system for facilities.

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What Makes AFOS a Platform

Most facility management tools are collections of disconnected products marketed as a “platform.” AFOS is different. It's a unified core that every Softgrid product runs on — shared data layer, shared intelligence, shared workflows. When you add a product, it doesn't just coexist — it connects to everything else from day one.

Brand-Agnostic, Source-Agnostic

AFOS sits above your existing BMS — Siemens, Tridium, Honeywell, Midea. It ingests data from any source, any protocol, any vendor. No lock-in.

Full-Stack Self-Built

From edge hardware to cloud AI to mobile apps — every layer is designed and built by Softgrid. No third-party stitching. One team, one codebase, one architecture.

Closed-Loop by Design

Detection → Prediction → Action → Learning. Every insight feeds back into the system. The platform doesn’t just monitor — it gets smarter over time.

How AFOS Works

One Foundation. Infinite Compositions.

The Foundation

One Base. Every Product. Every Solution.

AFOS is the operating system that runs underneath everything Softgrid builds. Hardware, monitoring, workflows, and AI all sit on the same foundation — composed freely to fit each customer, each industry, each site.

MULTIPLE DOMAINSWhere AFOS operatesVertical TransportBuildingsFacilitiesEnergy & UtilitiesEnvironmentalAIReady-to-use AI engine interfaceFaster data synthesis, decision support and workflow automation across every product.CORE PRODUCTSModular. Built on the platform.SenseEdge device management withIoT sensors and non-intrusiveedge intelligence.LMD · LBB · EMDFusionReal-time monitoring andpredictive diagnostics acrossall connected assets.LTMS · RM&D · Cloud RMSOrchesField services, work ordersand asset tracking acrossthe operation.IRIS · LiftProf · NovaCortexDigital twin, predictiveanalytics and AI knowledgesynthesis.Athena · Digital TwinCORE PLATFORMCross-cutting engines. One closed loop.Data EngineWorkflow EngineConnect EngineIntelligence EngineINFRASTRUCTURE · HYBRID CLOUD · ON-PREMISEONE PLATFORM · MODULAR PRODUCTS · TAILORED SOLUTIONS
The Engines

Built from Capability Engines.

The base is composed of four general-purpose engines. Mix and match them to fit any workflow — they’re the building blocks every product reuses.

Connect
Multi-protocol ingestion
  • MQTT, BACnet, Modbus, OPC-UA
  • AWS & Azure IoT Hub bridges
  • Device management & rules
Intelligence
Predictive & cognitive AI
  • Predictive models >83% accuracy
  • Anomaly detection at scale
  • Athena RAG knowledge base
Workflow
Detection to resolution
  • Auto work order generation
  • GPS-based dispatch
  • Auto-severity & service reports
Data
Unified data layer
  • Cross-module storage
  • Custom dashboards
  • BCA / Green Mark / ESG reports
The Trajectory

From Manual, to Automated, to AI-Driven.

Facility operations have moved through three eras. AFOS is the new one — where AI doesn’t just inform decisions, it makes them.

Basic
Legacy
  • Simple tasks
  • Siloed stand-alone tech
  • Manual processes
  • Error-prone
Proactive
Tech Initiator
  • Cross-domain workflows
  • Multiple technologies
  • Semi-automation
  • Some integration
Predictive
AFOS
New AI Adoption
  • Business-aligned workflows
  • Exponential technologies
  • Cross-functional tasks
  • Data-driven AI / agentic decisions
  • Hybrid workforce
  • Significant efficiency gain
Client Journey
The Outcomes

Measurable Impact.

What changes when facilities run on AFOS — drawn from live deployments across Singapore’s public housing, commercial real estate, and environmental monitoring programs.

50%+
Cost Reduction

Predictive maintenance and automated workflows replace reactive repairs and manual coordination — cutting operating spend across the asset lifecycle.

85%+
Fault Prediction Accuracy

Domain-tuned models trained on years of real-world operational data catch failures before they cascade into downtime.

20%
Operational Efficiency Gain

Cross-domain workflows, AI dispatching, and unified data eliminate the hand-offs that quietly drain field and back-office productivity.

Across Every Dimension

Outcomes that compound across the operation.

Assets

  • Increase asset productivity and economic output
  • Increase service reliability across the portfolio
  • Reduce cost of planned and unplanned downtime
  • Extend the economic life of assets and equipment

Costs

  • Reduce external maintenance vendor spend
  • Increase workforce productivity
  • Lower total cost of ownership across the lifecycle

Risks

  • Proven and fully compliant with BCA standards
  • Reduce safety and security exposure
  • Optimize risk-based asset investment decisions

Workforce

  • Boost operations and reliability engineering productivity
  • Augment maintenance supervisors with AI-driven insight
  • Cut the cost of routine inspections and QA

Ready to Transform Your Operations?

Let's discuss how Softgrid can help you move from reactive to predictive.